Frequently Asked Questions
Frequently Asked Questions
Have questions? We've got answers.
1. What types of copiers and printers do you offer?
We offer professional black-and-white and color multifunction printers, including Ricoh equipment. Our selection includes refurbished machines available for purchase or lease.
2. Can I lease or purchase a copier?
Absolutely! We offer equipment purchases, 36- and 48-month leasing, and flexible financing options to fit your business.
3. What is included in an all-inclusive lease?
Qualifying plans include equipment, toner, maintenance, covered replacement parts, and technician labor—all combined into one convenient monthly payment.
4. Are your advertised monthly prices guaranteed?
Our advertised rates are starting prices designed to help customers estimate costs. Final pricing depends on equipment selection, printing needs, toner usage, and financing approval.
5. Is there a limit to how much I can print?
All-inclusive plans are based on approved monthly printing volumes and toner coverage. If your usage increases significantly, additional toner charges may apply under your agreement.
6. Can I customize my leasing package?
Of course! Our advertised packages are only a starting point. We can customize equipment, monthly printing allowances, service coverage, and financing terms.
7. Do you offer copier repairs and maintenance?
Yes! We specialize in Ricoh copier and printer service. Covered repairs may be included at no additional charge with qualifying all-inclusive or service plans. Outside repairs are available on a case-by-case basis.
8. What happens when my lease ends?
With a standard Fair Market Value (FMV) lease, equipment is generally returned to the financing company. Other options may be available depending on your agreement. We also offer $1 buyout financing for customers who prefer eventual ownership.
9. Do you provide delivery and installation?
Yes! Delivery, equipment setup, and basic operator training are included with qualifying packages. Additional services may be available depending on your needs.
10. How do I get a quote?
Simply complete our online quote form or contact our team. We'll review your requirements and help you find the right equipment and pricing for your business.
Still Have Questions?
We're happy to help!
Call: 856-357-4676